Support
Need help with What's It Worth? Resale Expert?
Contact: jon@puppybirdenterprises.com
Please include:
- Your platform: iOS or Android
- Your device model, if relevant
- A short description of the issue
- Screenshots, if helpful
- Whether the issue involves scanning, paywall, subscription, restore purchases, or account/data deletion
Do not send payment card numbers.
Restore purchases
If you purchased a subscription but the app is not showing unlimited scans, open the app and tap:
Restore purchases
Make sure you are using the same Apple account or Google Play account that made the purchase.
iOS subscription help
iOS subscriptions are managed through Apple.
To manage or cancel:
Settings → Apple Account → Subscriptions
For Apple refund requests, use Apple's refund process.
Android subscription help
Android purchases use Google Play Billing, and Android subscriptions are managed through Google Play.
To manage or cancel:
Google Play Store → Profile icon → Payments & subscriptions → Subscriptions
For Google Play refund requests, use Google Play's refund process.
Free scan limits
The app includes a limited number of free weekly scans. A subscription unlocks unlimited scans while active.
Scan accuracy
What's It Worth? provides AI-assisted estimates, not certified appraisals. Estimates can be wrong or incomplete. Condition, authenticity, labels, signatures, markings, provenance, and current demand can change value.
For rare, expensive, legal, insurance, tax, or estate-sensitive items, use a qualified professional appraiser.
Privacy and deletion requests
For privacy or deletion requests, email:
You can delete local scan history, saved scans, profile text, and local app data from within the app where available, or by uninstalling the app.
For subscription-related records handled by RevenueCat, Apple, or Google, email us and include the platform you used. Some billing, tax, fraud-prevention, platform, or legal records may be retained where required.
Legal pages
Privacy Policy:
https://whatsitworthapp.com/privacy
Terms of Service:
https://whatsitworthapp.com/terms